RESERVATION AND CANCELLATION POLICY
In order to guarantee your booking we require a valid credit card number. Following are the cancellation terms;
If you cancel 15 days or more before pick up time:
- you pay nothing and you get 100% refund of what you have already paid.
If you cancel 1-14 days before pick up time:
- you pay 15% of the total and you get 85% refund if you have already paid.
- you pay 30% of the total and you get 70% refund if you have already paid.
SportsTravel Iceland.TOUR BOOKING FORM
With your signature on the booking form you accept these Terms and Conditions as a binding contract between SportsTravel and you, the participant. SportsTravel cannot accept any tour participant without a duly signed booking form. Please read the Terms and Conditions carefully.RELEASE AND WAIVER
Every participant of a tour operated by SportsTravel is required to accept and sign a release and waiver form of rights before tour start. SportsTravel cannot accept any tour participant without a duly signed release and waiver form. A copy of the release and waiver form can be provided by our agents.
AGENTS AND REPRESENTATIVES
SportsTravel agents and representatives represent SportsTravel but are not a party to this contract. Nor are they responsible or liable for failure to provide any service as may be described in our literature pertaining to the contract.
RESERVATION AND DEPOSIT
For the tour a booking deposit of $500 is required at the time of booking. This deposit secures a place on the tour. The balance is due 60 days before the tour starts. If the total balance is not received 60 days before tour start, Biking Viking reserves the right to treat this reservation as cancelled and charge the cancellation fee.
MOTORCYCLE RENTAL/SAFETY DEPOSIT
Rental motorcycles are provided as part of the tour package. The types of the motorcycles generally used on the tours are %%%%. The pictures of the motorcycles do not always represent the exact version of the motorcycles provided. All of them have luggage cases. Please ask our agent if you need more detailed information. SportsTravel reserves the right to substitute the motorcycle confirmed to tour participants. SportsTravel strives to ensure that all participants ride the motorcycle they are confirmed on and is very proud of their record of doing so. Unfortunately, at times, certain unexpected and uncontrollable situations arise which may require the substitution of a motorcycle. This includes, but is not limited to, mechanical failure, collision damage and theft. Should SportsTravel not be able to replace a confirmed motorcycle with the confirmed type or similar, a pro rated refund for the difference in models will be refunded to participant. This constitutes the maximum liability of SportsTravel. A safety deposit has to be paid at the SportsTravel rental center at the time of hand-over of the motorcycle at the beginning of the rental period. The amount of this safety deposit is equal to the amount of the deductible of the vehicle insurance. SportsTravel reserves the right to adjust the amount of this safety deposit and deductible without notice. This safety deposit will be refunded upon return of the undamaged motorcycle to SportsTravel. During the tour SportsTravel is not obliged to replace a damaged motorcycle.
When a customer brings his/her own motorcycle to use on the tour, no motorcycle-insurance is provided by SportsTravel.
PRICE OF TOUR INCLUDES
The tour price includes hotel accommodations in double, twin or single rooms, fuel, insurance and most meals.
PRICE OF TOUR DOES NOT INCLUDE
All items not mentioned as included and all items of a personal nature.
A limited number of single rooms are available at extra cost on a first come, first served basis but availability cannot be guaranteed. SportsTravel will attempt to find a roommate for riders not specifying single room on their booking form, but cannot guarantee it; surcharge for single room may be applied.
SportsTravel assumes no responsibility for loss, damage or delay in delivering baggage to tour participants. Baggage turned over to SportsTravel for transport each day is done so at participant’s own risk. Baggage insurance is recommended. A maximum of two pieces of luggage per person is accepted.
CANCELLATION AND REFUNDS
Cancellations received more than 60 days prior to departure will be subject to a $200 per person cancellation fee. Cancellations received less than 60 days prior to departure will be subject to the following forfeit of tour cost; 59-42 days, $500 per person; 41-21 days, 30 percent of the tour cost; within 20 days, 100 percent of the tour cost. No exception to this policy can be made for any reason. Trip cancellation insurance is strongly recommended.
One rebooking latest 60 days before tour start is possible. After rebooking the minimum cancellation fee is $500 per person.
MINIMUM TOUR PARTICIPANTS
Up to 30 days prior to tour start SportsTravel can cancel a tour if an insufficient number of tour participants have booked and fully paid by that time.
In this case, the customers will be notified forthwith. SportsTravel will offer to operate the tour if all customers agree to a supplemental charge due to the low number of tour members. If customers do not accept to pay the supplement, SportsTravel will refund their payment in full, which will constitute the full settlement. SportsTravel is not liable for any additional costs or losses incurred by the tour participant due to SportsTravel cancellation of tour due to lack of participants. This includes, but is not limited to, the cost of pre-paid airline tickets, hotel reservations and automobile rentals. Situations may arise which, in our opinion, make it necessary for us to cancel, advance or postpone a scheduled tour, change itineraries or make substitutions regarding hotels, cities, tour guides and other travel arrangements. In that event, we do not assume responsibility or liability for any resulting losses, expenses or inconvenience. SportsTravel is not required to make refunds once tour commences regardless of the reason for participants being unable to complete his or her tour.
NON-OBSERVANCE OF TRAFFIC LAWS AND GROUP TRAVEL REGULATIONS
If the customer does not comply with traffic laws or the requirements for group travel, SportsTravel has the right to cancel the contract and secure the rental-motorcycle.
PHOTO AND VIDEO MATERIAL
Photos and videos produced by SportsTravel or its representatives on tour are the property of SportsTravel. The copyrights rest with SportsTravel. SportsTravel can use all of this material for advertising and marketing purposes, including images in which individual tour members can be recognized, without any charge from the tour member arising for SportsTravel for this use of material.
PASSPORT, VISA, DRIVING AND HEALTH REGULATIONS
The customer is responsible for complying with above regulations and all consequences resulting from non-compliance.
SportsTravel is responsible for providing the services listed in the tour description according to the local standard and the accurate description of services offered in its literature. SportsTravel carefully selects and constantly checks its contractors, such as hotels and restaurants. SportsTravel is responsible for conscientious travel preparations. SportsTravel is not responsible or liable for any accidents. SportsTravel reserves the right without prior notice to withdraw any part or all of a tour, to make such changes as may be necessary, and the extra cost, if applicable, resulting there from, shall be paid by the customer. Furthermore, it is agreed and understood that the owners, operators and agents of this tour including SportsTravel are not the guardians of any customer’s safety and they, individually or collectively, cannot be held liable in any way for any occurrence in connection with the operation or the client’s participation in connection with the tour, which might result in injury, death or other damage to the client, his property, or his family, heirs, or assigns. SportsTravel is not responsible or liable for a delay occurring from the manufacturer’s failure to deliver the motorcycle on time. The liability of SportsTravel as the tour operator is limited to a total of three times the tour price irrespective of the title/claim. SportsTravel is not responsible for any delays, changes in schedule or other conditions.
ALTERATIONS TO TOUR SCHEDULE
Some tours operate on seasonal basis and where seasonal variances and/or weather conditions cause changes in the tour routing or accommodations, the itinerary will be adjusted accordingly and alternate hotels, restaurants and roads will be used.
SportsTravel strives to schedule its tours at a time of the year when the weather in the touring area is usually pleasant for motorcycling. Many tours pass through areas where weather conditions can change very fast and significantly. Biking Viking cannot be made liable for unpleasant or unsuitable weather conditions and no refunds are made for such conditions.
TOUR RATES, RENTAL RATES AND MOTORCYCLE COSTS
Fares quoted are those in effect at time of printing. If cost factors, including but not limited to hotels, meals, motorcycles, insurance, international currency fluctuations etc., dictate the need for fare increases, SportsTravel may do so at any time prior to 60 days before departure.
SportsTravel recommends that you take out adequate travel, health and accident insurance as well as trip cancellation insurance with our agents.
Verbal changes of contract are invalid unless confirmed in writing by SportsTravel.
PRINTING ERRORS AND CALCULATION MISTAKES
SportsTravel reserves the right to correct printing errors or calculation mistakes at any time.